Most Buffalo personal injury attorneys have, at some point, dealt with an overly-aggressive insurance company. If you have suffered a personal injury and are even contemplating pursuing damages against the other party, you should absolutely avoid talking to anyone working for that party’s insurer.
While the agent for the insurance company may be asking you seemingly innocent questions regarding how the accident happened and your injuries, it should always be kept in mind that part of their job is to minimize the amount of money the insurance company is required to pay as compensation for your injuries. As a result, any statement you make that can be interpreted in a way that minimizes the other party’s responsibility for the accident or your degree of injury is likely to be used against you in the future.
If you are contacted and have an attorney, you should in all cases refuse to speak with the insurer and refer them to your attorney’s office. Most personal injuries attorneys will contact the other party’s insurance company shortly after being hired and inform them that they are no longer to contact you directly. The insurer is legally required to comply with this request, and most will do so. Occasionally, however, a particularly aggressive agent will continue to call. If this happens to you, inform your personal injury attorney immediately.
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